Terms of service

Terms & Conditions – Relivura
Last updated: 08/18/2025

Welcome to Relivura. By accessing or making a purchase in our store, you agree to the following terms and conditions. Please read them carefully.

1. Store Information
   Relivura specializes in personalized necklaces and pendants that preserve special memories. All products are sold through our online platform.

2. Acceptance of Terms
   By using this website and placing orders, you agree to:

• Comply with these Terms & Conditions.

• Respect applicable local laws in your country.

• Provide truthful, accurate, and up-to-date information.
  If you do not agree with any of these terms, please do not use our website or make purchases.

1. Products & Availability
   All products are described as accurately as possible. However, colors and details may vary slightly depending on your screen or the production process.
   We reserve the right to limit product quantities and to refuse any order at our discretion.

2. Pricing & Payments
   Prices are shown in the relevant currency and may change without prior notice.
   All payments are securely processed through Shopify Payments or other methods available in the store.
   Payment is considered received once confirmed by our processing system.

3. Shipping
   We ship internationally unless otherwise stated.
   Delivery times depend on the destination country and the selected shipping method.
   We are not responsible for delays caused by customs, carriers, or circumstances beyond our control.

4. Returns & Refunds
   Please see our Return & Refund Policy for detailed instructions on how to request returns, exchanges, or refunds.
   Personalized products are not eligible for returns unless defective or damaged.

5. Liability
   Relivura shall not be liable for indirect damages, loss of data, profits, or any other harm arising from the use of our products.
   Total liability for any claim shall not exceed the value of the order placed.

6. Intellectual Property
   All website content—including images, text, logos, and trademarks—is the property of Relivura or its licensors.
   Reproduction, distribution, or commercial use is prohibited without express authorization.

7. Privacy
   We collect and process personal data in accordance with our Privacy Policy.
   By using our website, you consent to the collection and use of your data as described therein.

8. Governing Law & Jurisdiction
   These terms are governed by the laws of the country in which Relivura operates and by applicable international e-commerce laws.
   In the event of any dispute, we will first seek an amicable resolution before taking legal action.

9. Modifications
   We reserve the right to modify these terms at any time.
   Changes will be posted on this page and will take effect immediately.

10. Contact
    If you have any questions about these terms, you can contact us at:
    📧 Email: lurevucontacto@gmail.com